​1. Registration & Payment

We are thrilled to welcome you to our training community! When you register and pay for a course, we gladly save a spot just for you. To ensure your placement is secure, full payment must be completed before the course begins. Because our workshop sizes are strictly limited and we prepare resources well in advance, please let us know in writing as soon as possible if your circumstances change.

 

2. Copyright & Material Use

All of our course materials are protected by copyright through Sounds-Write Ltd. We want you to use these resources effectively to support your students. You are welcome to photocopy the following items solely for your literacy tuition:

• Part One: Appendices

• Part Two: Stories, wordlists, and worksheets

• Optional support materials

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Please note that completing this course does not grant formal training rights. We absolutely encourage you to share your new knowledge informally with colleagues within your school, but you cannot formally train others unless licensed by Sounds-Write Ltd.

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Sound Literacy (ABN 46256738436) delivers this training as a proud, independent service provider licensed by Sounds-Write Ltd UK. We operate as an independent contractor rather than an employee or agent of Sounds-Write Ltd.

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3. Getting the Most Out of Your Training

To help you successfully complete your course and receive your certificate, we ask that you meet the following participation requirements:

• For the 6-Week Online Training: Please ensure you have reliable internet access and suitable IT equipment. You will need to manage your time to meet weekly deadlines and upload three short video assignments (2–3 minutes each) showcasing your teaching.

• For the 4-Day Face-to-Face Training: Please plan to attend all scheduled hours across the 4 days of training so you can participate in our live practical exercises and group work. To officially complete the course, you will just need to pass a required open-book online assessment within 4 weeks after your classroom training ends.

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4. Changes, Cancellations, and Transfers

We know that life happens and plans can shift. We always promise to be fair, reasonable, and supportive if your circumstances change, while balancing our business commitments and Australian Consumer Law (ACL) guidelines.

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If you need to make a change, please write to us. If you need to transfer, please note that transfers are strictly restricted to online courses and must be completed within 3 months of your original start date.

 

When you notify us.                                       Your Options                          How we handle it                  

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​​​​​​​​​​​​​​​​​​​​5. Course Cancellations by Sound Literacy

We always look forward to running our scheduled courses, but sometimes unforeseen circumstances mean we must make the difficult decision to cancel an event. If this happens, we will contact you immediately to help you choose between a full refund or a transfer to a new date. While we will do everything we can to support you, Sound Literacy cannot assume responsibility for personal travel expenses, flights, accommodation, or deposits impacted by a cancellation.

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6. Your Privacy Matters

Your trust means everything to us, and we protect your personal information carefully:

• Information We Collect: We only collect the details needed to process your registration, deliver your materials, and issue your certificates.

• Sharing with Sounds-Write: Because we are a licensed provider, we share your course completion status with Sounds-Write Ltd UK so they can grant your official certificate and portal access.

• Data Security: We never sell your data. Your information is securely stored and managed in line with Australian privacy principles.